From fit guidance to order support, the Velora Customer Care team is here to make every part of your experience feel considered.
Questions about band, cup, bottom size, support, or fabric?
Need help with an existing order, delivery, return, or exchange?
For product, press, partnership, accessibility, or general questions.
Use our Fit Guide to find the support and fit that suits you best. It considers your usual bra size, movement preferences, and fit goals. You can also refer to our Size Guide for direct measurements.
Shipping availability and delivery options are shown at checkout based on your destination. Complimentary shipping is available on qualifying orders over $150.
Velora offers easy returns within 30 days. For help with a return or exchange, contact our Customer Care team with your order details and they’ll guide you through the next steps.
Wash your Velora pieces in cool water on a gentle cycle, preferably inside out. Use mild detergent, avoid fabric softener and bleach, and air-dry away from direct heat. Always check the garment care label for specific instructions.
Yes. When a piece or size is unavailable, you can sign up for a back-in-stock alert so we can let you know when it becomes available again. Your account area also includes back-in-stock alert functionality.
Velora Sculpt is designed for a smoother, more supportive feel with higher structure. Velora Soft focuses on buttery-soft comfort for gentle movement and everyday wear. Velora Form sits between the two, balancing structured support, flexibility, and shape. These three fabric directions are part of Velora’s core product philosophy.
