This Privacy Policy explains how VELORA collects, uses, stores, and shares personal information when you visit our website, contact us, create an account, make a purchase, or interact with our services.
We collect information you provide directly, including name, email, shipping address, payment details, and sizing preferences. We also collect information automatically through cookies and similar technologies.
We use your information to process orders, provide customer support, send communications you have requested, improve our services, and personalize your experience.
We use essential, analytics, personalization, and marketing cookies. You may manage your preferences at any time through our cookie settings. See our Cookies Policy for full details.
We do not sell personal information. We may share information with service providers who assist in operating our store, processing payments, and communicating with customers.
Payment card information is processed by our payment partners and is not stored on our servers. All transactions are encrypted.
You may opt out of marketing emails at any time using the unsubscribe link in any email or by contacting us at privacy@velora.com.
We retain personal information for as long as necessary to fulfill the purposes described in this policy or as required by law.
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal information. Contact privacy@velora.com to exercise these rights.
Your information may be processed outside your country of residence. We take steps to ensure adequate protections are in place.
We use industry-standard security measures to protect your information. No method of transmission over the internet is completely secure.
Our services are not directed to children under 16. We do not knowingly collect information from children.
We may update this policy and will notify you of material changes. The date at the top of this page reflects the most recent update.
For privacy questions, contact us at privacy@velora.com.
